Your payments are safe with us. Below you'll find everything you need to know about how TechTreker handles charges, refunds, and disputes — written to be clear and straightforward.
1. What These Terms Cover
These Billing Terms & Conditions govern how TechTreker processes payments, manages billing, and resolves any disputes. Placing an order means you accept these terms.
2. Pricing & Tax
Every price on our store is displayed in USD. Before you complete your purchase, checkout will show you the full breakdown — including any applicable taxes and shipping costs — so there are no surprises.
3. Authorising Your Payment
When you place an order, you confirm that you have permission to use the payment method provided and that we may charge the full order total to it.
4. Spotted a Billing Error?
Mistakes happen — if you see a charge that doesn't look right, reach out to us immediately at Contact@TechTreker.Shop. We'll look into it and put things right as quickly as possible.
5. How Refunds Work
Once a refund is approved, it will be returned to your original payment method within 5–10 business days. Full details are available in our Return Policy.
6. Disputes & Chargebacks
If a charge seems incorrect, please contact us first at Contact@TechTreker.Shop. We can almost always resolve issues faster directly than through a bank dispute process. Filing a chargeback before reaching out to us may slow things down for you.
7. Order Cancellations
Cancel before your order ships and you'll receive a full refund. If your order has already been dispatched, our standard return process applies.
8. Updates to These Terms
We reserve the right to update these Billing Terms & Conditions at any time. Whatever is published on this page is always the current version.