We want every purchase to feel right — and if it doesn't, we've made it simple to put things right.
Your 30-Day Return Window
You have 30 days from the date of delivery to return any item for a refund or exchange, no pressure.
What We Ask
- Items must be unused, in their original condition and original packaging.
- Please include your order number or proof of purchase.
- Gift cards, personalised items and products marked "final sale" cannot be returned.
Returning an Item
The process is straightforward — just follow these three steps.
- Step 1: Email Contact@TechTreker.Shop with your order number and your reason for returning.
- Step 2: We'll send you the return address and full instructions.
- Step 3: Pack the item securely and send it back to us.
Please reach out before sending anything back — returns made without a prior request may not be accepted.
Your Refund
Approved refunds are returned to your original payment method within 5–10 business days. Once your return arrives and passes inspection, we'll send you a confirmation email. Please allow your bank a few additional days to reflect the amount.
Exchanges
We offer free exchanges for a different size or color, subject to availability.
Damaged or Incorrect Items
If something arrives damaged, faulty or not as ordered, let us know within 48 hours of delivery. Send us photos and we will arrange a free replacement or a full refund — at no cost to you.
Who Covers Return Shipping
If the return is the result of our error — damaged, faulty or wrong item — we cover the shipping cost. For all other returns, the customer is responsible for return shipping costs.