How Our Inventory Works
Here's a quick look at how we handle stock, sold-out items, pre-orders, and limited releases.
Real-Time Stock Levels
Our inventory updates continuously, so anything marked "in stock" is ready to go. Occasionally, two people order the same last item at the same moment. If that happens to you, we'll reach out straight away with options: a swap, a wait, or a full refund.
When Something's Sold Out
The "Add to cart" button goes grey when a product is unavailable. On some items, you can drop your email and we'll ping you the moment it's back.
Pre-Orders and Backorders
Certain products are available to order before they arrive. The expected ship date is listed right on the product page. Payment is taken when you place the order, and you're free to cancel for a full refund any time before it ships.
Limited Runs
Some products come out in small batches or as seasonal releases. When they're gone, they may not come back — so if you see something you like, it's worth grabbing it.
Per-Customer Limits
On popular or limited items, we may cap how many units one customer can buy. It's just our way of keeping things fair for everyone.